The CPLEX Web site at http://www.ilog.com/products/cplex/ offers product descriptions, press releases, and contact information. It lists services, such as training, maintenance, technical support, and outlines special programs. In addition, it links you to an ftp site where you can pick up examples.

The technical support pages contain FAQ (Frequently Asked/Answered Questions) and the latest patches for some of our products. Changes are posted in the product mailing list. Access to these pages is restricted to owners of an ongoing maintenance contract. The maintenance contract number and the name of the person this contract is sent to in your company will be needed for access, as explained on the login page.

All three of the following sites contain the same information, but access is localized, so we recommend that you connect to the site corresponding to your location and select the "support" page from the home page.

• The Americas: http://www.ilog.com
• Asia & Pacific nations: http://www.ilog.com.sg
• Europe, Africa, and Middle East: http://www.ilog.fr

On those Web pages, you will find additional information about ILOG CPLEX in technical papers that have also appeared at industrial and academic conferences.